jiligame3 Privacy Policy

1. Who We Are

This Privacy Policy applies to the jiligame3 online gaming platform, accessible at jiligame3.vip ("Platform," "jiligame3," "we," "us," "our"). jiligame3 is an online gaming and entertainment platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond.

jiligame3 acts as the data controller for personal data collected through the Platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

This Privacy Policy applies to all users of the jiligame3 Platform, including registered players, visitors who browse without registering, and individuals who contact our support team. It covers data collected through our website, any associated mobile interfaces, and our customer support channels.

2. Personal Data We Collect

jiligame3 collects the following categories of personal data:

Identity & Contact Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Government-issued ID details (for KYC verification)

Financial Data

• GCash or PayMaya/Maya account details (mobile number associated with the account)
• Bank account details for bank transfer transactions (account name, bank name, account number)
• Debit card details where applicable (card number is not stored in full — only the last four digits and card type are retained)
• Transaction history including deposits, withdrawals, and bonus credits

Gaming & Activity Data

• Game history, bet amounts, win/loss records
• Session duration and frequency of play
• Bonus and promotion usage
• Responsible gaming tool settings (deposit limits, self-exclusion status)

Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Login timestamps and session data
• Cookie identifiers and similar tracking data (see Section 7)

Communications Data

• Support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing communication preferences

3. How We Collect Your Data

jiligame3 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Data collected automatically when you use the Platform, including through cookies, web beacons, and server logs. This includes IP addresses, device information, and browsing behavior on the Platform.
• Third-party sources: Data received from identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services where necessary to verify your identity or process transactions.
• Publicly available sources: In limited circumstances, jiligame3 may verify information against publicly available records to comply with anti-money laundering (AML) obligations.

4. How We Use Your Personal Data

jiligame3 uses your personal data for the following purposes:

5. Legal Basis for Processing

jiligame3 processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Contractual necessity: Processing required to perform our contract with you — including account creation, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and PAGCOR regulatory obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

jiligame3 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only where necessary and under appropriate data protection safeguards:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers who assist in verifying your identity and age in compliance with regulatory requirements.
• Fraud prevention services: Specialist providers who help jiligame3 detect and prevent fraudulent activity, money laundering, and other prohibited conduct.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict contractual data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal compliance or dispute resolution, subject to professional confidentiality obligations.

All third parties with whom jiligame3 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and our contractual requirements. jiligame3 does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.

7. Cookies & Tracking Technologies

jiligame3 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations.
• Analytics cookies: Help us understand how players use the Platform — which pages are visited most, where players encounter difficulties, and how we can improve the user experience. Analytics data is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content to you on the jiligame3 Platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jiligame3 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.

8. Data Security

jiligame3 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• SSL/TLS encryption: All data transmitted between your device and jiligame3 servers is encrypted using industry-standard SSL/TLS protocols.
• Encryption at rest: Sensitive personal data stored on jiligame3 servers is encrypted using strong encryption algorithms.
• Access controls: Access to personal data is restricted to jiligame3 staff and contractors who need it to perform their job functions, and is governed by role-based access control policies.
• Regular security audits: jiligame3 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident response: jiligame3 maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

9. Data Retention

jiligame3 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Our general retention periods are as follows:

• Account data: Retained for the duration of your account and for a period of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC verification documents: Retained for five (5) years following account closure or the completion of the relevant transaction.
• Support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted within 30 days.
• Technical and analytics data: Typically retained for 12 months in identifiable form, after which it is anonymized or deleted.

When personal data is no longer required, jiligame3 securely deletes or anonymizes it in accordance with our internal data disposal procedures.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by jiligame3:

To exercise any of these rights, please contact jiligame3 at [email protected]. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

11. Children's Privacy

jiligame3 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21 years, which is the minimum legal age for casino-style gambling in the Philippines.

During registration, jiligame3 requires all players to confirm that they are 21 years of age or older and may request documentary proof of age as part of the KYC verification process. If jiligame3 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, any funds will be returned, and the personal data will be deleted without undue delay.

If you are a parent or guardian and believe that your child has registered on jiligame3, please contact us immediately at [email protected] so that we can take prompt action.

12. Third-Party Links

The jiligame3 Platform may contain references to third-party services such as payment processors. jiligame3 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your jiligame3 account, including GCash and PayMaya/Maya, to understand how they handle your personal data.

jiligame3 does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services.

13. Updates to This Privacy Policy

jiligame3 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by email (to the address associated with your account) or by posting a prominent notice on the jiligame3 Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jiligame3 protects your personal data. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jiligame3 handles your personal data, please contact our Data Privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 via the jiligame3 Platform
• Response Time: We aim to respond to all privacy-related enquiries within 5 business days and to formal data subject requests within 30 days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC can be reached through their official government channels.